Terms of Service
Last Updated: January 2026
Welcome to Kugelblitz. By accessing our website or using our services, you agree to the following Terms of Service. Please read them carefully.
1. About Kugelblitz
Kugelblitz provides technology-related services including (but not limited to):
-
Laptop and computer servicing
-
Internal cleaning and hardware upgrades
-
Game console maintenance
-
Software, subscriptions, and digital products
-
Custom service requests
These Terms apply to all visitors, customers, and users of our website and services.
2. Service Agreement
By booking a service or purchasing a product from Kugelblitz, you confirm that:
-
You are the rightful owner or authorized user of the device or account
-
The information you provide is accurate and complete
-
You understand the scope and limitations of the requested service
We reserve the right to refuse service if a request is unlawful, unsafe, or beyond our technical capacity.
3. Repairs, Servicing & Diagnostics
-
All devices are inspected before servicing begins
-
Repair timelines provided are estimates, not guarantees
-
Some issues may only be discovered during servicing
-
Additional approval will be requested if extra work is required
Kugelblitz is not responsible for pre-existing issues, hidden defects, or failures caused by prior repairs, liquid damage, or hardware wear.
4. Data & Privacy
-
Customers are responsible for backing up all data before servicing
-
Kugelblitz is not liable for data loss under any circumstances
-
We respect your privacy and will not access personal data unless required to perform the service
5. Digital Products & Software
-
All digital product sales are final and non-refundable once delivered or activated
-
Kugelblitz is not responsible for third-party service outages or policy changes
-
Customers must ensure compatibility before purchase
6. Payments & Pricing
-
Prices are listed in the applicable local currency
-
Full or partial payment may be required before service begins
-
Prices may change without prior notice
-
Promotional offers are subject to availability and conditions
7. Warranty & Liability
-
Limited-service warranties may apply and will be explained at checkout
-
Warranty does not cover misuse, accidents, or unauthorized modifications
-
Kugelblitz’s liability is limited to the amount paid for the service
We are not liable for indirect, incidental, or consequential damages.
8. Uncollected Devices
Devices not collected within 30 days of service completion may be subject to storage fees or considered abandoned, in accordance with local regulations.
9. Website Use
You agree not to:
-
Misuse the website
-
Attempt unauthorized access
-
Copy or redistribute content without permission
All content on this website is owned by Kugelblitz unless otherwise stated.
10. Changes to Terms
Kugelblitz may update these Terms at any time. Continued use of our services indicates acceptance of the updated Terms.
11. Contact Us
If you have questions about these Terms, please contact us:
📧 Email: hello@kugelblitz
📞 WhatsApp: +673 826 22447